Privacy Policy

We collect information you provide directly to us when you contact us through our website, submit an inquiry, sign up for updates, or otherwise communicate with us. This may include your name, company name, email address, phone number, and any message or information you choose to provide.

We also automatically collect certain technical information when you visit our website, including your IP address, browser type, operating system, referring URLs, pages viewed, and the dates and times of your visits. This information is collected through standard web server logs and similar technologies.

We do not collect sensitive personal information such as Social Security numbers, financial account numbers, or government-issued identification numbers unless you specifically provide such information in connection with a housing program or transaction in which SAHA is involved.

We use the information we collect to:

• Respond to your inquiries and fulfill requests you submit through our website;
• Send you newsletters, client alerts, and other communications about affordable housing developments, if you have requested them;
• Improve and maintain our website and communications;
• Analyze usage patterns to better understand how visitors use our site;
• Comply with applicable legal obligations;
• Carry out our nonprofit mission of promoting affordable housing in the Southeastern United States.

We will not use your personal information for purposes materially different from those described in this Policy without first providing you notice and, where required by law, obtaining your consent.

SAHA does not sell, rent, or trade your personal information to third parties for their marketing purposes. We may share your information in the following limited circumstances:

• Service providers: We may share information with vendors and service providers who perform functions on our behalf, such as website hosting, email delivery, and analytics. These providers are contractually obligated to protect your information and use it only for the purposes for which it was disclosed.
• Legal requirements: We may disclose information when required by law, court order, or governmental authority, or when we believe disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
• Organizational transfers: In the event of a merger, acquisition, reorganization, or similar transaction involving SAHA, personal information may be transferred as part of that transaction, subject to standard confidentiality arrangements.
• With your consent: We may share information with third parties when you have given us your consent to do so.

Our website uses cookies and similar tracking technologies to enhance your experience and analyze how our site is used. Cookies are small text files placed on your device that help us recognize returning visitors, remember preferences, and gather aggregate usage statistics.

We use the following types of cookies:

• Essential cookies: Necessary for the website to function properly. These cannot be disabled without affecting site functionality.
• Analytics cookies: Help us understand how visitors interact with our website by collecting and reporting information anonymously.
• Functional cookies: Enable enhanced functionality and personalization, such as remembering your preferences.

Most browsers allow you to control cookies through your settings. You can set your browser to refuse cookies or delete certain cookies. Please note that disabling cookies may affect the functionality of our website. We do not currently respond to browser "Do Not Track" signals.

SAHA takes reasonable administrative, technical, and physical measures to protect the personal information we collect against unauthorized access, disclosure, alteration, or destruction. These measures include using industry-standard encryption for data transmission, restricting access to personal information to employees and contractors who need it to perform their job functions, and maintaining physical security at our office locations.

However, no method of transmission over the Internet or method of electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee its absolute security. If you have reason to believe that your interaction with us is no longer secure, please notify us immediately at admin@sahahousing.org.

We retain personal information for as long as necessary to fulfill the purposes described in this Policy, comply with applicable legal requirements, resolve disputes, and enforce our agreements.

Depending on your location and applicable law, you may have certain rights with respect to your personal information, including:

• Access: The right to request a copy of the personal information we hold about you.
• Correction: The right to request that we correct inaccurate or incomplete information.
• Deletion: The right to request that we delete your personal information, subject to certain exceptions.
• Opt-out of communications: You may opt out of receiving promotional emails by clicking the "unsubscribe" link in any email or by contacting us directly.
• Portability: Where technically feasible and required by law, the right to receive your personal information in a structured, commonly used format.

To exercise any of these rights, please contact us at admin@sahahousing.org. We will respond to your request within the timeframe required by applicable law, generally within 45 days. We may need to verify your identity before processing your request.

California Residents (CCPA/CPRA)

California residents have additional rights under the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA). These include the right to know what personal information is collected about you, the right to know whether your personal information is sold or disclosed and to whom, the right to opt out of the sale or sharing of your personal information, the right to request deletion of your personal information, and the right to non-discrimination for exercising your privacy rights. SAHA does not sell personal information. To submit a California privacy request, contact us at admin@sahahousing.org.

North Carolina Residents

North Carolina residents may have rights under applicable state consumer protection and privacy statutes. We honor requests from North Carolina residents to access, correct, or delete their personal information. Please contact us at admin@sahahousing.org to submit a request.

South Carolina Residents

South Carolina residents have rights under the South Carolina Data Privacy Act (effective January 1, 2025), including the right to access, correct, delete, and obtain a copy of personal data, as well as the right to opt out of targeted advertising and the sale of personal data. SAHA does not sell personal data or use it for targeted advertising. To submit a request, contact us at admin@sahahousing.org.

We take reasonable steps to ensure that personal information we collect is accurate, complete, and current. However, the accuracy of information we hold depends in part on the accuracy of information you provide to us. We encourage you to notify us if your information changes or if you believe any information we hold about you is inaccurate.

This Privacy Policy applies only to information collected through our website and direct communications. It does not apply to information collected through third-party websites or services, even if those services are linked from our website. We are not responsible for the privacy practices of third-party sites, and we encourage you to review their privacy policies before providing any personal information.

Our website is intended for adults and general audiences. We do not knowingly collect personal information from children under the age of 13 (or under 16 where required by applicable law). If we learn that we have collected personal information from a child without appropriate parental consent, we will take steps to delete that information as promptly as possible.

If you are a parent or guardian and believe that your child has provided us with personal information without your consent, please contact us at admin@sahahousing.org so that we can take appropriate action.

Our website may contain links to external websites operated by third parties, including partner organizations, government agencies, and other nonprofits. These links are provided for your convenience and informational purposes only. We do not control these external sites and are not responsible for their content, privacy practices, or the accuracy of information they contain.

When you follow a link to an external website, you leave our site and are subject to the privacy policy and terms of service of that website. We encourage you to review the privacy policies of any websites you visit through links on our site.

We may update this Privacy Policy from time to time to reflect changes in our practices, applicable law, or for other operational, legal, or regulatory reasons. When we make material changes, we will update the "Last Updated" date at the top of this Policy and, where appropriate, provide additional notice such as a prominent notice on our website.

We encourage you to review this Privacy Policy periodically to stay informed about our information practices. Your continued use of our website after any changes to this Policy constitutes your acceptance of those changes.

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

We will respond to privacy-related inquiries within 45 days of receipt. For time-sensitive matters related to data security or potential breaches, please mark your message "URGENT" in the subject line.